Help | FAQ

@ESRAC.ART is the digital home, auction platform and art network of artist César Ramos (known as @ESRAC).

Welcome to @ESRAC.ART Support Center

Where Artistry Meets Integrity.

@ESRAC.ART is more than a portfolio; it is a unified art ecosystem designed by artist César Ramos (@ESRAC). This platform integrates a high-end Primary Market for original works, a secure Secondary Market with verified provenance, and a vibrant Global Community of art enthusiasts.

Whether you are here to acquire your first artwork, track the provenance of your collection, or engage in scholarly art discussions, our Support Center is designed to ensure your journey is transparent, secure, and inspiring.

✅ Platform Features

Explore the Ecosystem

  • 🏛️ Verified Auctions: Participate in private and transparent online auctions to acquire unique artworks directly from the artist’s studio.
  • 🌐 The Art Network: A private social space featuring groups, member directories and profiles for artists and collectors.
  • ❓ Knowledge Hub: Dive into our specialized Forums and live Chat Room to share insights and market trends with fellow enthusiasts.
  • 🛡 Provenance Database: A professional-grade system to track the “Market Quote” and history of every @ESRAC artwork, ensuring your investment is documented and validated.
  • 📩 Secure Messaging: Direct and encrypted communication channels to facilitate networking and private negotiations within the community.

✅🧾 @ESRAC.ART | Policies and Codes

Governance | Transparency & Safety

Our operations are guided by a strict legal and ethical framework. We encourage all members to familiarize themselves with our core policies to ensure a seamless experience:

  1. Terms of use and Privacy
  2. Code of Ethics and Conduct
  3. Resale Royalty Right (Droit de Suite) Policy
  4. Auction Policy
  5. Shipping Policy
  6. Payment Policy
  7. Return Policy

✅ Website | Guidance | Frequently Asked Questions

✅ Art Market | Guidance | Guides | Support

Support & Global Reach

We speak the language of art—and yours too.

  • Multilingual Assistance: Our team provides official support in English, Français, Español, and Português.
  • Professional Guidance: Access our specialized guides on International Taxes, VAT, and Import Duties to navigate global art acquisition with confidence.
  • Direct Contact: For immediate inquiries or auditing support, contact us via dm@esrac.art or our official WhatsApp/Phone line.

🌐 🇬🇧 🇫🇷 🇪🇸 🇧🇷 | Official languages for user communication: English, Français, Español, and Português.